Shipping Methods
***** DUE TO THE CURRENT COVID-19 PANDEMIC. PLEASE ALLOW AN ADDITIONAL 7 DAYS FOR PROCESSING AND SHIPPING OF ALL ORDERS. WE DO APOLOGIZE FOR THE INCONVENIENCE, HOWEVER THIS WILL ALLOW PROPER PRECAUTIONS AND NECESSARY TIME FOR ALL CLIENTS TO RECEIVE THEIR ORDERS IN THE SAFEST WAY POSSIBLE. ******
Here at TSKY Hair, we are dedicated to making sure that our customers are receiving the best of the best! This is the same notion when it comes to our shipping practices. Please allow 7-10 business days for your order to be processed once payment is received. Once the order has been process, you will receive an email with your tracking information. Please note: the processing time is NOT the same as the shipping time. Once the order is processed, your order will ship out and the shipping time will begin. The only orders that will be processed 1-2 business days are those that are requesting Overnight/Priority shipping. Overnight shipping will go out same business only when the order is placed before 1pm. If order placed after 1pm, order will go out next business day. Even with an Overnight request, please be mindful of carrier delays as well as weekend and holiday schedules.
Ground
$15 flat rate
2nd Day
$21 flat rate
Overnight
$34 flat rate
Easy Returns & Exchanges
If you have an issue with a product, please email us at the below email address and we will respond within 24-48 hours. When returning/exchanging products, please include the order# as well the reason for the return/exchange. All returns/exchanges can be sent to the following address:
TSKY HAIR COMPANY
7400 Old Well St. #G
Charlotte, NC 28212